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The Importance of Impact Measurement and Management in Small and Growing Business Support

Posted By Administration, Monday, November 19, 2018
The Importance of Impact Measurement and Management in Small and Growing Business Support
by ANDE South Africa

ANDE's South Africa chapter released this Impact Stories Booklet in November 2018. The booklet highlights the importance of impact measurement and management (IMM) in small and growing business support, drawing on stories from members of ANDE South Africa's Metrics Learning Lab. It highlights their measurement approaches, impact successes and their learnings in impact measurement. The booklet also shares conversations that have been taking place at the Metrics Learning Lab to encourage further dialogue in the sector and foster a greater commitment to IMM amongst SGB support organizations. Click here to read the full booklet.

Tags:  2018  ande publication  impact management  impact measurement  metrics  SGBs  south africa 

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Transforming Impact Measurement with Lean Data

Posted By Administration, Friday, December 11, 2015

ANDE provided support to a new report co-authored by Acumen and Root Capital: Innovations in Impact Measurement. The report shares detailed case studies of how these organizations are using muobile surveys to gather customer insights. Here's a preview of what Acumen learned from applying Lean Data principles to Acumen investee SolarNow:

EXCERPT FROM THE REPORT:

Although the company was receiving customer feedback through word of mouth mainly from their sales agents, they craved greater quality data about their customers and the social impact of owning a SolarNow system. Acumen helped SolarNow construct a short, non-intrusive survey and gathered data from over 200 customers through trained call center employees. Here’s what we learned:

CUSTOMER IMPACT:
95% reduction in kerosene usage
49% live below $2.50 per day
32% of customers reported service issues

COMPANY IMPACT:
Addressed product performance issues
Recruited a customer service team
Started quarterly Lean Data customer calls

Read the full report for more stories like this. 

 

Tags:  impact evaluation  Lean data  metrics  Metrics and Research  mobile  survey  surveys 

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Farmer Bankability and Sustainable Finance: Farm-Level Metrics that Matter

Posted By Alexander Pan, Aspen Institute, Wednesday, September 25, 2013

Researchers commissioned by the Rainforest Alliance compared financial recordkeeping variables between Rainforest Alliance Certified farms and noncertified farms; they also surveyed social lenders and local, in-country financial institutions. The study established a common minimum set of metrics for producers to record/report in order to apply for credit; showed that certified producers are better at tracking financial metrics; demonstrated that certified producers have better access to credit; and confirmed that although lenders prefer to lend to small and medium-sized enterprises, they also value farm-level metrics. Read the full report here.

Rainforest Alliance 

September 2013

 

 Attached Files:

Tags:  agriculture  Environment  metrics  sector publication 

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