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African Management Initiative releases impact report: A scalable model that is transforming organisations and empowering thousands of small businesses

Posted By Rebecca Harrison, African Management Initiative, Thursday, June 21, 2018

Does talent development for SGBs really work? Talent has been on the SGB agenda for several years now, but the evidence base around impact, RoI, what works and why, has been thin. The African Management Initiative (AMI) has released its 2017 impact report, and for the first time, has generated data that starts to demonstrate a direct link between skills development in SGBs, and bottom-line business performance. The report demonstrates how a disruptive and scalable approach to learning has helped companies strengthen their teams and empowered thousands of small businesses, demonstrating real impact and return on investment for talent-forward SGBs. Dive into our impact data and read inspiring stories to learn more about our programmes for entrepreneurs, employees, managers and youth, and for reflections on what's working, and what can be improved.

 AMI in Numbers

The African Management Initiative is a social enterprise delivering Africa’s first scalable solution for workplace learning. AMI transforms African organizations, and empowers entrepreneurs, managers, entry-level workers and job-seekers through practical and affordable learning tools. At the end of 2017, AMI had trained almost 18,000 individuals through structured blended learning programmes in 11 African countries, including around 14,000 entrepreneurs. To date, a total of 55,000 individuals have engaged with the AMI online platform, and have downloaded over 1 million tools. In 2017, AMI expanded its portfolio, working with large intermediaries to serve thousands of entrepreneurs, while continuing to run management and leadership programmes directly with larger businesses, and organisations in health, education, and civil society.

For the first time this year, AMI generated data proving that its programmes not only help build the skills of the individual participants who take them, but also drive the business performance of organisations. This is a game changer in demonstrating how talent links with SGB performance, and in proving the RoI for developing people. AMI data showed that 92% of client leads saw improvements in management and leadership skills among their employees with 100% of clients saying business improved after they ran AMI learning programmes with their employees. Of those, 92% reported an improvement in operating efficiency and 92% reported improved customer satisfaction. As Richard Branson said, look after your staff, and your staff will look after your customers… Interestingly, investing in even just a small group of managers seemed to have a ripple effect more broadly on company culture, with 92% of clients reporting improved productivity across the whole company and 96% reporting improved engagement.

As well as running management and leadership programmes with the staff of growing and established businesses, AMI also reaches thousands of SMEs and entrepreneurs through partnerships with intermediaries – including many ANDE members. The report indicates that 100% of entrepreneurs who completed a post-programme survey saw a change in their business after engaging with AMI. Of these, 75% reported an improvement in revenue, 73% increased profit, 50% created new jobs and 35% secured debt or equity funding. All of them attributed that change at least partly to the AMI programme. To support SMEs and entrepreneurs even further, AMI has designed a new Grow Your Business programme, which aims to provide scalable business development support by giving SMEs the tools and support they need to embed good business practices into their companies. This programme is being tested rigorously through a Randomised Control Trial with a team of researchers at MIT. Watch this space for more data from this study later in the year.

 Read the full 2017 report to dig deeper into AMI’s current impact data and see what partners and clients are saying about the impact of the training programmes. 

VIEW THE FULL REPORT

 

 

Tags:  accelerators  Africa  East Africa  entrepreneurship  impact measurement  innovation  SGBs; accelerators; East Africa  Skills Gap  small and growing businesses impact investing  social entrepreneurship  sustainability  talent  Training 

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