ANDE’s Digitalization Learning Labs are a series of global workshops to support the digitalization of the SGB sector by facilitating knowledge exchange among practitioners and assessing the needs of intermediaries.
The COVID-19 pandemic has accelerated the movement towards digitalization for many SGBs and the intermediaries that support them. What has become a buzzword in the past year, has been in reality a journey that required organizations to overcome numerous challenges and work to transform processes and services, almost overnight. At ANDE we aim to learn and support intermediaries and SGBs as they figure out what digitalization means for their organizations.
With support from Accenture Development Partnerships on overall design, ANDE East and Southeast Asia will convene webinars, workshops and a virtual continental service-matchmaking event in coordination with ANDE India. We will conduct this learning lab series in partnership with our members to discuss challenges and opportunities around digitalization, seek collaborations, and serve as a community for peer-to-peer support to improve the ability of SGBs and intermediaries to accelerate their transition to digital support services and increase accessibility to business support services for SGBs.
ANDE staff contact: Ploy Phongphansathaporn
"This document is a strategic guidebook developed by Argidius Foundation and Dalberg Advisors to support business development services (BDS) providers to successfully adopt digital practices and tools. It explores current practices and opportunities across the landscape to guide BDS providers in using digital technologies to provide services to entrepreneurs in an effective and inclusive way."
Last year, the pandemic made the ability to shift operations online even more pressing, and often a matter of business survival. Digitalization is crucial to provide support to entrepreneurs globally through training, mentorship, networking opportunities and other services.
The COVID-9 pandemic accelerated a worldwide trend toward digitizing business advisory, coaching, training, and technical assistance services for small and growing businesses (SGBs). A recent ANDE survey of 30 enterprise support providers found the average share of digital services jumped from 24 percent pre-pandemic to 72 percent at the end of 2020.