Operations Associate
Vera Solutions
Cape Town United States, South Africa
Application deadline 10/11/2021
Type of Position Consultant
Education Requirement Bachelor

Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help social impact organizations tackle challenges and achieve greater impact globally. We’re a self-motivated, creative group that encourages all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview

The Operations Associate will support the Operations and HR functions. You’ll support internal communications, help coordinate leadership/committee meetings and events, document procedures within the operations team and across Vera, and work hand in hand with the senior operations staff on special projects, including researching trends across the industry. Your focus will change from week to week and month to month but your time will always be focused on making Vera a stronger company and an even better place to work.

Primary Responsibilities

  • Completing administrative tasks such as coordinating all-team communications, owning meeting agendas and notes, organizing online files and folders, scheduling meetings
  • Supporting Operations with special projects and leadership initiatives – e.g. planning events, trainings, workshops; supporting with preparing reports and presentations; running team recognition awards and other staff engagement activities
  • Coordinating projects – e.g. preparing quarterly internal newsletter with inputs from various internal stakeholders, running staff engagement survey
  • Documenting processes and standard operating procedures
  • Updating our knowledge management system with up-to-date resources, including process guidelines and other “how-to” resources
  • Providing general support to the Operations team, including support in researching best practices for various organizational processes (e.g. optimizing Vera’s use of internal tech systems)
  • Data entry / data cleaning

Qualifications and Experience


  • Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc.
  • Demonstrated ability to work with/learn new technology
  • Experience with documenting processes and/or process improvement
  • Excellent written/verbal communication (English)
  • Strong quantitative skills
  • Phenomenal work ethic, including time management
  • Curiosity and problem-solving skills
  • Ability to work remotely
  • Ability to drive projects to completion independently
  • Able to demonstrate a high level of trust and self discipline
  • Ability to prioritize, multitask, and meet deadlines
  • Dependability, flexibility, and ability to maintain confidentiality
  • Demonstrated interest in social sector or related fields
  • Bachelor’s degree or working towards one
  • Previous internship or related experience, especially in Operations, Administration or Project Coordination


  • Strong skills and/or experience with statistical analysis
  • Excellent visual instincts
  • Experience with Salesforce